National Box Office
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Contact Us

This service is operated by Gigantic Tickets Ltd on behalf of National Box Office. Please contact Gigantic in the following ways:

Existing Customers

Before getting in touch, please take a look at our FAQs. Many of the questions we get asked most often, for example about ticket delivery and box office collections, are covered there.

If you have a query about an order, please email Please remember to quote your reference number whenever you get in touch with us, so we can deal with your enquiry quickly. If you don't have your reference number, please tell us your surname, postcode and the tickets you have booked.

If you have a query about an order dispatched via our courier company, please click here for further information.

Other Enquiries

To contact us about selling tickets with us, email
For press, PR and marketing enquiries it's
If you have a technical query or bug report, will try to help - more details here.
If you want to comment on the website or on our service, we're all ears at
For any other enquiry, it's However if your query is about an existing order, please see Existing Customers above.

Contact Details

Please note that as we are an online box office, we don't take ticket orders by phone, through the mail, or at our office.
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National Box Office

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